Emailvision Inc.
Review of Emailvision Inc.
Filed under: All Suppliers - Email Service Providers
Company Description
Emailvision provides industry-leading SaaS solutions for email, mobile and social media marketing.
Thousands of marketing professionals worldwide rely on Campaign Commander to execute successful email, mobile and social media campaigns and adopt best practices in relationship marketing. It allows marketers to automate more of their work so they can significantly increase the relevance and profitability of their campaigns.
Topher review of Emailvision Inc. 7.5/10
Tons of features. Slow response from some tech people. Training on the system seems to be an extra – there are some great books, but apparently they have to be given out at one of their for-pay training sessions. Loads of features, but seems like every little thing is an add-on for an additional fee. ROI is decent IF you utilize ALL of the features. If you don’t get into the transactional emailers, really utilize the segmentation they offer, then you may be better off with a less-feature-rich company.
Despite the decent rating, don’t bother with their “message preview” rating. Go to Email on Acid for that. I have found that feature to be poorly implemented in Emailvision. Comparing their screenshot to what I received in my inbox for Outlook 2010, it wasn’t even close to the same. Often I find their renderings misinterpret code in ways the email clients do not. Many of them actually won’t load even though the thumbnail says that the screenshot is ready. And, despite having one rep say that it should be unlimited message previews, we were only given a handful and told that additional message previews are an additional fee.
The tech support seems slow and many of the questions I’ve had have revolved around poor training and/or documentation.
The overall amount of features has made it a definite step up from Vertical Response, but not the support I’d have wished for.