emarsys
Review of emarsys
Filed under: All Suppliers - Email Service Providers
Company Description
emarsys is one of the leading global providers of email marketing solutions and services with current offices in Vienna, London, Munich, Berlin, Zurich and Hong Kong.
More than 800 companies worldwide are among our satisfied customers and send a combined volume of more than 30 billion emails each year using our email platform. Customers include eBay, Vodafone, Siemens, Cannon, Motorola, Alpharooms, Austrian Airlines, and many more.
Raymond review of emarsys 9.0/10
Great company who integrated fast and with very little hassle as some of the technical guys were actually very good and offered some good advice from the onset.
Technology is great as well, creation of campaigns slightly confusing in the beginning but after a few campaigns it becomes second nature and I have now learnt from the account manager and their exec how to actually do triggered campaigns etc.
Not being massively technical, I also found the filters intimidating at first but once you think of them as IF and OR statements (which they are) then it becomes easier and you can really go wild.
Adam review of emarsys 1.0/10
Can only echo everything that was said in the previous review of this company. The salesmen sound like they bathe nightly in chip-oil, and the account managers are clueless. I bought a book on email marketing and learnt more than they know in a couple of nights, luckily we only had a trial period!
Darren review of emarsys 1.2/10
We signed up to use Emarsys in February 2010 as an ESP for our customer newsletter.
Emarsys initially comes across as very professional as they have slick salespeople, but once you’ve signed on the dotted line, the sales guys hand you over to account managers who have little idea what they are doing. They are juniors who are very new to email marketing. You spend weeks on end to try to get the simplest thing done. They don’t reply to emails and are always unavailable when you phone.
Everybody I’ve spoken to has said they’ve had a nightmare experience with Emarsys and have ended up leaving them.