Thursday, February 9th, 2012

MailChimp




Review of MailChimp

Filed under: All Suppliers - Email For Free Plans - Email Service Providers - Mobile Apps



VN:RO [1.9.11_1134]
Features / Innovation
Ease of Use
Customer Service
Reliability
Technical Support
Value / ROI
8.7
4 VOTES

Company Description

MailChimp, 8.7 out of 10 based on 4 ratings

What do we do?

We make it easy to send email newsletters to your customers, manage your subscriber lists, and track campaign performance. Unlike some of our competitors, we don’t “dumb things down.” We take extremely powerful tools that sophisticated marketers use (like segmentation, a/b testing, and ROI tracking), and we make them accessible to anyone. And because our platform uses an open API, it’s easy to integrate internal systems (like Salesforce) and web applications (like Magento and Drupal) with our email marketing engine. That’s why over 275,000 users, who range from small 1-person startups to Fortune 500 corporations use MailChimp.

Our History & Where We Got The Funny Name

We started out as a web development company (The Rocket Science Group) back in April 2000. We specialized in “nerdy stuff” like database-driven websites and web applications (before they were called “web applications”) for companies like CNN, Coca-Cola, Arthritis Foundation, Worldspan, and Delta Airlines. We built a reputation for building quality applications that were “actually useful.”

Then in 2001, we saw that some of our clients were having trouble sending HTML email newsletters to their customers. They basically had two options. They could somehow rig Microsoft Outlook to send an HTML email with broken links, broken images, and broken attachments, or they could pay thousands of dollars a month for some bloated enterprise-level service that was packed with features they never used and never understood. We thought, “Sheesh, people are too busy running their businesses to learn how to code HTML emails. Email marketing is so easy, a monkey could be doing it for them.” We put our pragmatic programming skills to work and built a simple tool that included everything our clients needed and nothing they didn’t. We made it so easy, a human could use it. Our clients loved it. So we made it available to the public. The word kinda spread.

In 2007, we officially ended all web development work as “The Rocket Science Group” and focused exclusively on MailChimp. And the rest is history.



Comments

9 Responses to “MailChimp”
  1. Jeremy Lewis review of MailChimp 10.0/10

    You forget Omnistar Mailer http://www.omnistarmailer.com

    Features / Innovation10/10
    Ease of Use10/10
    Customer Service10/10
    Reliability10/10
    Technical Support10/10
    Value / ROI10/10
  2. Garin review of MailChimp 8.5/10

    MailChimp was the first ESP I signed up for. The forever free option they offer is really nice and gives you the ability to store up to 500 subscribers, and send up to 3,000 emails per month with no contracts or credit cards required. They also have a wordpress plug-in that makes installing a sign up form on a WordPress self-hosted blog a breeze. MailChimp also has some snazzy html email templates and an affiliate program.

    Features / Innovation9/10
    Ease of Use8/10
    Customer Service8/10
    Reliability7/10
    Technical Support9/10
    Value / ROI10/10
    • Garin Kilpatrick review of MailChimp 8.7/10

      Just downloaded the FREE MailChimp iPhone / iPad app. +1 for Features / Innovation! :)

      Features / Innovation10/10
      Ease of Use8/10
      Customer Service8/10
      Reliability7/10
      Technical Support9/10
      Value / ROI10/10
  3. Jim Ducharme review of MailChimp 7.7/10

    MailChimp is innovative and easy to use. Their labs team is constantly developing new functionality across a number of platforms such as the iPhone. Recently they announced they are working on a subscription app to run on the iPad which would allow customers as a POS, tradeshow etc to sign up to your mailing list. Obviously this has some real potential considering the price point of the iPad versus a proprietary option — they keep pushing the vitural envelope and I like that.

    I also like the numerous walk-through video tutorials which guide you through their service and of course their free email newsletter design templates. As well, they’ve got a great sense of humour which can be a game changer when you are having one of those days and need a little levity.

    Features / Innovation9/10
    Ease of Use10/10
    Customer Service6/10
    Reliability8/10
    Technical Support5/10
    Value / ROI8/10

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