Five ways to feature a customer in your marketing by Janine Popick @janinepopick

Five Ways to Feature a Customer in Your Marketing

We’ve been having some really good luck in our marketing campaigns at VerticalResponse when we feature a customer. It’s always great to have customer testimonials, since the best way to sell your product or service is to have your customers do it for you.

Here are 5 ways you can use customer testimonials to grow your business.

1. Facebook page – If you market to consumers, every week post a customer’s testimonial or if they own a business try posting a link to their website with their testimonial. If they comment or “like” you for doing this, you’ll be in front of all of their friends too.

2. Blog – Every month or so, why not feature one of your customers on your blog. Feature them saying something nice about your business. If they run a business, make sure you feature their URL as well.

3. Email marketing – We’re having some fun featuring our customers in our newsletter. We like to do that to help them grow, and in return they forward the emails to their friends. This way, we get in front of more potential customers.

4. Online community – Feature one of your community members who are actively participating in conversations in your online forums and posts. They may tell all of their friends to check out their feature and you’ll get your business in front of more people.

5. Your website – Publish a different testimonial in each page of your site. It’s a great way to show the depth of your customer base, not to mention, if you’ve got a lot of different types of customers chances are that a prospect will identify with one.

And a lot of your customers won’t mind being featured either. Are you using customer testimonials?

Takeaway: Reach out to enthusiasts! They are the real “influencers”.

Website: http://blog.verticalresponse.com/verticalresponse_blog/
Twitter: http://www.twitter.com/janinepopick

Meet the author:

Janine Popick

Janine Popick

Janine is co-founder and CMO of Dasheroo, because every business in the world needs a business dashboard! As former CEO and founder, Janine grew VerticalResponse (acquired by DLX), a leading email marketing and social media marketing provider, to over 1 million small businesses strong. She is an active Inc. contributor on all things marketing, customer service, sales and leadership. Languages: English and no bullsh*t. Life's too short. Janine loves helping small businesses, she advises several startups and is an active investor.

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